Privacy policy

Privacy Policy

Last Updated: [26/03/23]

This Privacy Policy describes how FSG KITS ("we", "us", "our") collects, uses, and shares information when you use our website fsgkits.uk (the "Site") or make a purchase from our Shopify store.

By using our Site or purchasing products from our Shopify store, you agree to the collection and use of information in accordance with this Privacy Policy.

### Information We Collect

#### Personal Information

When you visit the Site or make a purchase, we collect certain information about you, including:

- Name
- Email address
- Shipping address
- Billing address
- Payment information (including credit card numbers)
- Phone number
- Information about the products you purchase

We refer to this information as "Personal Information".

#### Non-Personal Information

We also collect information about your device, browsing actions, and patterns. This information may include:

- Browser type
- Operating system
- Pages visited on our Site
- Time spent on our Site
- Referring website addresses

We collect this information using cookies, web beacons, and similar technologies.

### How We Use Your Information

We use the Personal Information that we collect to:

- Process and fulfill orders placed through our Shopify store
- Communicate with you about your orders
- Respond to your inquiries and provide customer support
- Send you marketing communications, if you have opted in to receive them
- Detect, prevent, and address technical issues
- Analyze trends and improve our Site and services

We use Non-Personal Information to:

- Monitor and analyze the use of our Site
- Improve our Site and services
- Customize your experience on our Site

### Information Sharing

We may share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

### Your Rights

If you are a European resident, you have the right to access the Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

### Data Retention

We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

### Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

### Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

[FSG KITS](fsgkits@gmail.com)
London
UK