Refund policy

Return and Refund Policy

At FSG KITS, we want you to be completely satisfied with your purchase. Please read our return and refund policy carefully before making a purchase.

Eligibility for Returns and Refunds

- We accept returns and issue refunds only for damaged or defective products.
- Returns or refunds for ordering the wrong size or if you simply do not like the item are not accepted.

Conditions for Returns

- Returned merchandise must be in its original condition, unworn, and unused.
- All original tags and labels must be attached to the product.
- The item must be returned in its original packaging.
- If the item does not meet these conditions, we reserve the right not to process a refund, and the buyer will be responsible for any return shipping costs.

Return Process

1. Contact us at FSGKITS@GMAIL.COM within 24 hours of receiving the damaged or defective product to initiate the return process.
2. Provide us with your order number and details of the issue.
3. Once your return request is approved, we will provide you with instructions on how to return the item.

Refund Process

- Upon receiving the returned merchandise, we will inspect it to ensure it meets our return policy criteria.
- Refunds will be processed within 10 business days after we receive the returned item.
- Original shipping charges will not be refunded.

Customized Items

- Customized items cannot be returned or refunded unless they are damaged or defective upon receipt.

Contact Us

If you have any questions about our return and refund policy or need assistance with a return, please contact us at FSGKITS@GMAIL.COM.